The hotel is conveniently located in the city center, making it easy to access the main sights of the city. It is within walking distance to the square, stone bridge, and the old bazaar. The rooms are spacious and offer a comfortable stay, with amenities like a spacious fridge and free wifi. The staff is friendly and accommodating, providing excellent service. The breakfasts are delicious, with a good variety of options available until 11 a.m.

Some rooms lack a decent view, either facing a busy street or the back of dilapidated buildings.

The room had excessive air freshener, only one chair and limited room - there was no room for two people.. While it was billed as a 5 star - it really doesn't deserve more than 3

No facecloths or hand towels. No complimentary shampoo/conditioner. The shower doors did not slide as they were broken and water would stream out onto the bathroom floor causing a slippery mess. No tissue box. The 2 bottles of complimentary water were old with condensation on the inside.

This venue conveniently located, offers a luxurious experience. The rooms are spacious and well equipped. The restaurant has an extensive breakfast buffet that includes fresh and local products. The fitness center is well equipped and the swimming pool is clean and exclusive. The bar and lounge area is elegant and comfortable.

There was a small delay in the check-in process, but nothing which was really disappointing.

Central Location, Free WiFi and Massage centre

Not a 5 star hotel by any means.Probably a decent three star. Good choiceof tv channelsbut it wouod help i8f the tv worked better so that it wasn't full of snow like outside.Concenientlocation.Staff o.k., but not wondeful.Nreakfasthadvery poor choiceof hot food,but otherwise o.k.Generally an o.k.placeto stay but rather expensive.

Price, breakfast, t.v. notworking prpoerly, oddstructureof hotel - e.g. brekfastroomonground floorin sortof officecomplex.

Best stay in city center with helpful staff and cozy room! The location was perfect, being within a short walk to the main square and all its attractions. The staff were incredibly friendly and always greeted us with a smile. The room was cozy and spacious, with a comfortable bed and clean bathroom.

Worst breakfast options and poor soundproofing. While the breakfast was included in the price, there were limited options and it would have been nice to have more variety.

My wife and I each had a swedish massage at Your Hotel and were both very pleased with the service!

Our room smelled very strongly of smoke. We are non-smokers. I felt more effort (or ANY effort) could be made to freshen the air in the rooms.

Swimming pool, sauna, close to the center

location between road and living aparmants

Great location, the staff were very friendly and helpful, the food in the bistro was very nice and great value for money. Breakfast was ok.

Hotel was in a good position, nice breakfast area where you could sit inside or outside. Good gym facilties and nice swimming pool.

I booked this hotel as it had a swimming pool but my 12 year old grandson was not allowed to use it as he was under 16. I think this should be made clear on the information about the hotel.

Fitness center and sauna

Price very height for the poor service, and hotel condition, on restorant they were only served one main dish.

Reception on 2nd floor .too many windowless areas

The only good thing is the position

Unacceptable to consider this hotel 5*, the real rating is 2*

Friendly staff

I would not rate is as a 5 star hotel. Some other guests complaint about the lack of hot water in the shower. Airco a bit noisy.